Tickets
Do children travel free?
*Infants aged 5 and under travel free. Those aged 5 to 16 pay the Child rate.
*Except Santa Specials. On Santa Specials children up to 2 years (who do not require a gift or visit from Santa) can travel free of charge providing they are accompanied by another fare paying child and adult/s! Please note that they will not be allocated a seat.
I don’t have a PayPal account, how do I purchase tickets online?
PayPal is simply the provider we have chosen to facilitate our payments. Underneath the PayPal button there is a “Debit or Credit Card” button.
I no longer want the tickets I purchased, what can I do?
Tickets are not refundable but may be transferred to another date, depending on availability. No refunds will be given for missed trains.
I’ve not received any notification after ordering online…
If you have not received notification of any tickets purchased, please check your spam or junk email folder first before getting in touch with us.
Can we get on or off at Greenrigg Halt?
Yes you can. Greenrigg Halt is now fully open. You have the option to purchase return tickets and come back on the train you travelled down in, or delay your return journey and come back on a later train. You can also purchase single tickets.
Travelling on the train
Are dogs allowed on the train?
Well behaved dogs are normally allowed on the train, but we ask they are kept off the seats. On certain special event days, such as Santa Specials they may not be permitted (with the exception of assistance dogs)
How long does the journey take?
The return journey takes around 30 minutes.
How far does the train go?
The train travels down to Greenrigg Halt, which is just over a mile.
Are there toilets on the train?
Sorry, no. Our rolling stock is mainly 1950’s vintage, which are designed to deposit the toilet waste onto the track. As we have a footpath alongside most of the line, it’s not possible to allow their use. Toilets are available at Lionheart Station.
Visiting
When is the railway open?
The railway is open at weekends from Easter to September and Wednesdays during the summer holidays, and on other dates during the year. Please check the calendar on our Tickets page.
Is parking free?
Yes, we have a large car park at Lionheart Station. Unfortunately, there is no parking at Greenrigg Halt.
Is the site accessible?
Yes, almost all our buildings and facilities are accessible. Our trains are also accessible, although space may be restricted at busy periods, therefore advance booking is recommended.
Is there a cafe?
Yes, ‘The Buffet Stop Cafe’ serves various teas, coffees, hot chocolate, beers and soft drinks, hot and cold food including sandwiches, jacket potatoes, paninis, cakes and a selection of snacks.
Are there toilets?
Toilets are available at Lionheart Station, with an accessible toilet in the cafe.
Are there baby changing facilities?
Yes, baby change facilities are available in the cafe.
What are the opening times?
Lionheart Station is open to the public from 10.30 to 16.30 on an operating day. Unfortunately the site is not accessible to the public on other days except by prior arrangement.
Is there something for children to do?
There is a play area with swings and a climbing frame behind the cafe. We also have a miniature railway.
